Privacy Policy
Last updated: June 2026
1. Introduction
This Privacy Policy explains how Fry Estate Agents Limited will collect, use, store, and protect your personal data when you use our website www.fryestateagents.co.uk and any services provided through it.
We are committed to protecting your privacy and complying with UK and EU data protection laws, including the General Data Protection Regulation (GDPR). By using our website or services, you agree to the practices described in this policy.
2. Who we are
Fry Estate Agents Limited
24 Castle Lane, Bedford, MK40 3US
Email: hi@fryestateagents.co.uk
Phone: 01234 675555
3. Personal data we collect
We may collect the following types of personal data:
Identity information: name, title, date of birth (if provided)
Contact information: email address, phone number, postal address
Property information: details of properties you are selling, buying, or renting
Usage data: IP address, browser type, pages visited, and interaction with our website (collected through cookies, including Google Analytics)
Marketing preferences: whether you wish to receive marketing communications from us
We do not knowingly collect personal data from children.
4. How we use your personal data
We use personal data for purposes including:
Providing estate agency and property services
Communicating with you regarding your enquiry, sale, or rental
Improving our website and services using analytics data
Sending marketing communications if you have consented
Complying with legal obligations
5. Legal basis for processing
We process your personal data under one or more of the following legal bases:
Your consent
Performance of a contract with you
Compliance with legal obligations
Legitimate interests, such as improving our services or protecting our business
6. Sharing your personal data
We do not sell your data. We may share your personal information in the following limited circumstances:
Third-party service providers (e.g., property portals, mortgage services) only if they agree to GDPR-compliant processing
Legal, financial, or regulatory authorities when required by law
7. Cookies and similar technologies
We use cookies to improve your experience.
8. Data retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Personal data that is no longer required will be securely deleted or anonymised.
9. Security of your personal data
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
10. Data breach procedures
In the event of a data breach, we have procedures in place to comply with GDPR and UK law, including:
Assessing the scope and risk of the breach
Notifying the relevant supervisory authority within 72 hours if required
Informing affected individuals when there is a high risk to their rights and freedoms
Taking steps to contain and mitigate the breach
11. Your rights
Under GDPR and UK law, you have rights including:
The right to access your personal data
The right to correct inaccurate or incomplete data
The right to request deletion of your personal data
The right to restrict or object to processing
The right to withdraw consent at any time
The right to data portability
To exercise your rights, contact us using the details in Section 2. We will respond within the legally required timeframe.
12. International data transfers
If your personal data is transferred outside the UK or EU, we ensure that appropriate safeguards are in place to protect your data in line with GDPR requirements.
13. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the “Last updated” date will reflect any changes.
14. Contact us
For questions about this Privacy Policy, to exercise your rights, or for any concerns regarding your personal data, please contact:
Fry Estate Agents Limited
24 Castle Lane, Bedford, MK40 3US
Email: hi@fryestateagents.co.uk
Phone: 01234 675555
